Roku is the brand leader when it comes to proprietary hardware and software. It is one of those streaming services which has released various hardware. From Roku stick, which is mobile and cheap to Roku 4K HDR player, all of these fall in the ambit which is launched by Roku. The hardware is further strengthened with 2-factor authentication known as Roku Com Link. However, there are chances when there are some hiccups in the service. Here we are going to discuss what to do if Roku software is unable to update on its own.
Why are updates necessary?
Roku has its own hardware and hence it can fine-tune its software according to the hardware. However, it is not the case. The issue can happen even on the proprietary hardware. For instance, if any competitor has released any service and Roku wants to 1 up it, it is not going to release a new hardware every now and then. Instead, Roku will launch a software update on its existing hardware. As explains, the updates which are launched are for service updates as well as feature updates. With time, the design of the OS keeps on changing.
The updates are also launched on a timely basis for other functions. There are times when security updates are needed. Roku takes security updates seriously because credit card information is connected with Roku devices after Roku Link Code has been put in. If security measures are not taken on a timely basis, this information might get compromised. It is one of the reasons why Roku releases timely security updates. These security updates are also known as over the air security patches. These security patches are lightweight when it comes to internet consumption and is automatically downloaded in the background.
How to solve the updates issue:
The updates issue can be solved by taking appropriate measures. First of all, we should understand why the issue arises. Users have confirmed that their Roku devices play videos correctly but background software updates cannot be downloaded. It can be one of the many reasons. According to www Roku Com Support, Roku has an algorithm to stream videos smoothly if internet connectivity is limited. Further, if it is limited, background processes such as schedule refresh and media updates are stopped. It can be because of this algorithm that if your internet is slow, background processes are stopped for video streaming.
Further, if you are using Roku on a smartphone and app is not being updated on time, it can be because of the data saving policies which you have put on your smartphone. Smartphones with data caps have data saving policies which stop apps from updating in the background. Hence users can check if it is the case with them. They can change the data saving policies and then check for updates. However, it should be taken care of that the data caps are not exceeded.
There can be a further issue with your wireless network. For those who cannot do on a Roku till software update completes but even that does not happen, there is a fine chance that the reason is not stated above. There are numerous cases of a wireless network interruption. You can go into Roku App Account and then check if it is setting up. If not, then the error might be with the wireless network.
Try connecting to some other network. Try using ethernet. Try checking if your internet is working by connecting other devices to your wireless network. Check with your ISP if they have blocked the Roku update port on their network. These are some steps which might eradicate the issue.