A decent population is streaming content that is available on Netflix through their Apple iPhone. This is simply because of the fact that Apple iPhone is one of the top-selling smartphones in the world today. Along with that, Apple iPhone supports Netflix better than any other device. If you too are using your iPhone to watch your favorite content on Netflix, then this blog post is made for you, as today, we are going to discuss the topic of why Netflix stops working on iPhone and how to resolve this issue.
The troubleshooting steps are easy to follow, so there is no need to worry. These steps will work for sure.
Fixing Netflix app on Apple iPhone:
Restart your iPhone
As many people don’t like turning off their phones, so it is quite common to see a number of applications running in the background. So, the first step towards troubleshooting this problem has to be ‘restarting’ the phone. This will shut down all the apps that are running in the background. I’m here assuming that you know the process of restarting the phone, which is quite easy. Just press the power button and that’s it.
Close and re-open Netflix app
If Netflix app is creating problems while it is opened on the phone, then it could result in frozen or jittery videos. You can fix this issue by closing the app, and then, launching the app again.
Check your Wi-Fi connection
A good number of people watch content on their smartphones using a Wi-Fi connection. If you too do the same thing, then you need to pay attention towards the Wi-Fi connection that you are using. If you aren’t getting a good signal, then you won’t be able to watch content in a quality that you are looking for.
Forget your Wi-Fi network
If you always watch content on Netflix using a Wi-Fi connection but face video related issues, then you need to stop toggling the Wi-Fi off and on. You need to try another method, i.e., forget the network and enter the password for the network in order to connect to it. Sometimes, taking a Wi-Fi network for granted can give rise to internet issues, so it is better to perform aforementioned steps.
Check for software and app updates
If there is an update available for Netflix app, then you must install that update in the first place. Maybe the problem you are facing is due to the use of old Netflix version, so update the app as early as possible. This may resolve the problem that you are facing. You can check if there is any update available for Netflix app by going to Apple App Store.
Delete and reinstall Netflix
If the current version of Netflix is giving you a tough time, then you need to get rid of it. Delete the current version, make sure all the residual files are removed too. Then, restart the phone, open app store, download and install the latest version of Netflix. Doing this process will restore the functionality of Netflix on your phone.
Check Netflix server status
Though it is less likely to happen, still can’t write off the fact that Netflix server could go down at times. So, check if that is the case, and if it is really is, then you need to wait until the server gets back to normalcy.
Reset all settings
The last option that you can try is reset all the settings on your iPhone. Reinstall the operating system, i.e., iOS because if nothing else works for you, then this is surely going to work.