We all know that the streaming device has created a superlative place in the eyes of all the users are out there. The device has become an ultimate source of entertainment for the users in the market. With its fine features and astonishing services, the device has foothold the position as the leading streaming service provider in the competitive market. This is the reason is adding many new users in its feather. So, all the new users, if you got any trouble with the setup of the device, you can navigate simply with Roku professionals to know How to Setup Roku in a proper stepwise manner. Still, there are instances, when roku users face many kinds of errors like Roku error code 011. In this situation, you don’t buckle up your mind, just simply visit the official website of roku to get further assistance. Besides, as we are talking about technical troubles, then how many of you are suffering or struggling with the technical barrier of poor quality video and no sound on HBO NOW app?
If you are one of the victims, then root to these troubleshooting steps to solve the issue.
Poor video quality/Poor buffering
If you’re struggling with the video playback/poor buffering issue, then follow these steps:
Wired Connection: Ensure that the wired is selected in Network settings when Roku player is linked to the internet via Ethernet cable. Look at the steps
- The first thing you need to do is to select Settings from Roku’s home screen. Now, enroot to Network and then wired (Ethernet).
- It’s important to Select Connect to the wired network.
Wireless Connection: If your Roku player is connected to the internet via a wireless connection, then get some tips to get the fine streaming of your roku. We can provide you the quick solutions, but for further detailing, communicate with the roku professionals and experts for better assistance.
Well, the video quality is not the only concern, the audio of the videos are also having some serious concerns. Let’s crack down some steps to resolve this issue.
Videos without audio
Well, you are aware that HBO NOW app supports the stereo sound on your Roku. But, currently, Dolby Digital 5.1 surrounded audio isn’t in the supportive scene. So, if you are facing the issue of non-audio videos in HBO NOW app, then maybe your audio mode might be set to Dolby Digital 5.1 surrounded sound. If this is the case, then follow the steps to change your Roku audio.
Go to the home screen of your roku, then you need to choose Settings. After this step, enroot to the Audio mode and change it to Stereo. This is the simple step, which we think that it would solve your problem. If the problem persists, then we strongly recommend you to contact the experts, if you face these issues again.