How To Troubleshoot “No Sound” Bug While Watching HBO GO On Different Devices?

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While watching your favorite HBO GO content on your device, if you are getting “no sound” problems, then check out the steps to fix out the issue.   

HBO GO Customer ServiceAll HBO GO users, are you doing great with your classic HBO channel service? If you are an HBO lover, then you must have been one of the prime subscribers of the classic HBO GO channel service, which is responsible for the offerings of all the HBO’s latest and past episodes of TV shows along with the best collection of all the classic Hollywood flicks. So, if you have already subscribed the channel, then you have got all the luxury of streaming the HBO classic bunch of content.

And if you are not, then there is a sorry to all the non-subscribers, as they can’t enjoy their favorite content on their big screen. Still, you don’t require to go into the switch off mode, as it is very easy to activate the channel service. You can just head to HBO GO activate to clear out any activating problem with the channel.

With the innovative market changes and intensive competition, the company has been continuously involved in lifting the performance of the channel much better by upgrading the lineup of content along with the best features and functions.

But, there are some of the unwanted hindrances which ruin the streaming experience, like the “no sound” bug on your device. This is the reason we have come up with the fixing solutions of the issue on different devices.

1)Audio problems while watching HBO GO on your computer, check out the following steps-

  • HBO GO AccountFirstly, head to check that the volume control in the HBO GO player to confirm that it is not in the lowest or muted mode. You can get the volume control option in the lower-right corner side of the video.
  • Just ensure that the volume on the computer is not in the mute state.
  • In the case, if you are using the external speakers, just head to check out the audio cables and ensure that they are linked. After that, head to check out the volume setting.
  • Head to update the new version of the browser.
  • You can also head to try out any other browser.
  • Then, make sure that you have got the new version of the Adobe Flash Player is installed, and it is in the enable state.

2)You can easily head to watch HBO GO with the classic Dolby Digital Plus audio on the Xbox One console. If you are not getting the Dolby Digital Plus audio, just try the steps below-

  • Ensure that the speakers are linked to your Dolby Digital Plus receiver.
  • Ensure that the HDMI/Optical connectors are correctly plugged in.
  • You can also try any other cable or just reverse the whole ends of the cable.
  • If you are still getting problems in hearing the sound, check out the audio settings-
  • Head to Settings, then Display & Sound, then head to the right and then choose “HDMI audio.”
  • Now, just set the HDMI audio to 5.1 uncompressed.
  • After that, choose Bitstream Format and then head to choose Dolby Digital.

HBO Support3)You can easily head to watch HBO GO with the classic Dolby Digital Plus audio on Apple TV. If you are not getting the Dolby Digital Plus audio, just try the steps below-

  • Ensure that the speakers are linked to your Dolby Digital Plus receiver.
  • Ensure that the HDMI/Optical connectors are correctly plugged in.
  • You can also try any other cable or just reverse the whole ends of the cable.

Still, if you get the audio bug in HBOGO, then check out the audio settings on Apple TV-

  • 2nd or 3rd gen Apple TV- Head to the Settings, then Audio & Video and then ensure that the Dolby Digital and Audio Output are both set to the “Auto” mode.
  • 4Th gen Apple TV- Head to the Settings- Audio and Video- Surround Sound and then head to select Best Quality Available.

After following these steps, if you still experience the “no audio” bug, the just head to the HBO help and get the professional guidance and solutions.

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