Today, we are going to fix all those common problems of HBO Go which are prohibiting you from enjoying the best action on your TV. Click HBO activate link if you have not activated the app yet.
Fixing HBO streaming service problem
If you are facing any of the following issues like slow speed, bad quality or unable to stream, then there is no need to worry. These are common problems with HBO go activate device. There are some fixes which you can try on your smartphone or on the web link available for HBO now.
First of all, sign out from the HBO account from the browser. This will clear the cache memory of your browser. You can also clear the cache memory from the Browser settings.
If the problem still exists, then restart the app and the device from which you are streaming the live contents. Here you can try connecting to the server through wired connection as well. Open HBO Go now.
How to Fix HBO Go sign in problem
If you forgot the email address that is linked to your HBO Go account and getting problem in signing onto it, then follow the below-mentioned steps.
- A brief description related to issue.
- First and last name of your username
- Zip code of your location
- A valid copy of subscription receipt which you have got during the subscription. You will find this receipt in your inbox.
If you are still facing problem in signing onto the HBO account from your PC, then try signing in from your smartphone. You may get success by opening it from here. Sometimes, there is a problem with the browser which bars you from opening the HBO page on it. To fix this problem, restart your Chrome or other browser and go to HBO link. If you are a Mac user then open the streaming service on Safari browser.
How to solve the HBO app problem
If you are facing a problem with the HBO Go app on your iPhone, Android, and tablet and on any other gaming console boxes, then here’s the solution for you.
Check the HBO Go app whether it is updated or not. HBO technical team is always trying to fix the bug reported in the previous versions. So, it is recommended to keep checking the latest updates if available on HBO Go help link.
Apart from this, it is recommended to download the latest OS version on your phone. If you are an Android user, then you can check the latest Nougat version on Android website.
If you are still getting the same issue, even after updating the app, then force close it and reopen again. If this also doesn’t work for you, then restart your phone and other connected devices.
How to fix ‘No video’ problem on HBO Go
While watching any show on HBO Go if you are facing a problem with the video but the sound is coming properly and clearly, then it means that there is some problem with the internet or Wi-Fi speed. If the speed of an internet is too slow, then you will get this problem. Open HBO Go link to check the list of devices connected currently with the HBO service.
Check the internet speed and connection whether it is stable or not. If your connection is ‘Ok’, then follow the below-mentioned troubleshooting tips.
If the video output is not available on the computer, then close all the programs from your PC and restart it. If you are facing the same problem with your HBO Go app on phone and tablet, then restart the app.
Check the Adobe flash player installed in your PC that whether it needs to be updated or not.