How To Avoid Netflix Error That Says “Error Occurred While Loading This Contents” On Apple TV

Apple TV on Netflix

When you gush the contents on Apple TV via Netflix, then there are some oblivious contents that doesn’t play on the device and the error “problem in loading the contents” keep on swinging on the TV screen.  This error occurred when Apple TV is having difficulty in connecting to the Apple TV services. The troubleshooting process is going to be discussed below. You can read the steps easily without taking help from Netflix Com Activate.

  1. Check the internet connection on Apple TV: To check the internet connection on Apple TV. Follow the below-mentioned steps.
  • Go to settings from the Apple TV menu.
  • Tap on general.
  • Click on Network.
  • Check the network speed.
  • Click on Run.
  • Then yes.
  • Copy and select the internet speed that you have expected from the ISP.

If you are able to succeed in the test, then the problem lies within the other components. You can move to next troubleshooting process. But if the problem is with the internet connection only, then you have to go to the Apple site for diagnosing the home network. You can call at mentioned internet service provider number if you are having problem with the network speed. The prerequisite speed for the Netflix contents streaming is available on www Netflix com.

  1. Restart your Apple TV: Restarting a device may solve your critical problem sometimes because in some cases the device freezes at one state and when you restart the device then it start working normally as usual. The steps to power cycle the device are:
  • Disconnect the Apple TV and the TV with which it is connected for at least 5 minute.
  • Re-plug the device back into the socket.
  • Turn on both the devices.
  • Now try playing contents on free Netflix after signing into Netflix com login page. You may able to watch the contents after this step.

  1. Play the particular title again after restarting the Apple TV: once you restarted your Apple TV, go to the Netflix account sign in link from Netflix com page and enter the details. If you still notice the same error message on screen then:
  • Launch the Netflix app from the Apple TV after getting error on the screen and press the play button from the Apple TV remote during the error appearing on screen.
  • Tap on sign out option and click ok.
  • Re-enter the login information in the relevant box to sign in again.
  • Try playing movie or show when you get error during playback.
  • Go to menu through Apple TV remote and wait until you see “who is watching Netflix?” on the screen.
  • Sign out from the Netflix account page.
  • Enter the login information again on www Netflix com activate and revert back to the page.

  1. Update the version of Apple TV: To update the version of your Apple firmware, do the following steps.
  1. Select settings from the Apple TV menu.
  2. Go to general settings.
  3. Check for software update.
  4. You will find option update manually/ update automatically.
  5. Select download and install updates.
  6. After completing the update, open the Netflix app and try streaming it again.

Important: If you find a message showing “apple is already up to date”, then it is advisable to visit the official website of apple TV or contact the technical Team for assistance. To check the version of your Apple firmware, you need to go settings from the menu and click on about device menu. Check the software version if it is 6.2.1 and above or not.